Privacy Policy

1. Introduction

Manchester Home Care Service ("we", "our", "us"), established in 2013 and headquartered in Bhilai, Chhattisgarh, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (manchestergroup.in) or use our home care services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and physical address provided through our contact form or phone calls.
• Health Information: Medical conditions, care requirements, and health-related details shared for service planning purposes.
• Usage Data: Pages visited, time spent on the website, browser type, and device information collected automatically.
• Location Data: General geographic location to provide location-relevant services.

3. How We Use Your Information

• To provide, maintain, and improve our home care and nursing services.
• To respond to your inquiries and communicate with you about our services.
• To match you with the right caretaker or nurse based on your needs.
• To process and manage medical equipment rental requests.
• To send relevant service updates and health-related information.
• To comply with legal obligations and protect our rights.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only with: assigned caretakers/nurses (limited to care-relevant details), medical professionals when required for patient care, and legal authorities when required by law. All staff members sign confidentiality agreements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal and health information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to: access the personal information we hold about you, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), and withdraw consent for communication at any time. To exercise these rights, contact us at +91-8889702488.

7. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can configure your browser to refuse cookies, though some features may not function properly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:
Manchester Home Care Service
In front of Ramkrishna Hospital, Nehru Nagar West, Bhilai, Chhattisgarh
Phone: +91-8889702488
WhatsApp: Message us